Hello. I am a owner of RS130 unit and the bluetooth never worked. I was also did factory reset and the bluetooth still not woking to pair the remote. Sorry to tell you but you have an excellent sounding device but the software it's the worst. Even the 10years old SONY HAP-Z1ES working after all those years perfecly from the software side of things. Your software needs a lot lot better developing. Hire someone else these ones that you have are not doing the job and your brand one day will be detroyed for that reasons
We apologize for any inconvenience caused.
Please check a few things.
1. Have you connected the USB dongle to RS130 rear? If the dongle is not connected, Bluetooth search will not occur.
2. The RS130 Bluetooth remote control has a separate connection method. Please refer to the video below.
www.youtube.com/watch?v=gTHcLYe-OwA
Hello. I am a owner of RS130 unit and the bluetooth never worked. I was also did factory reset and the bluetooth still not woking to pair the remote. Sorry to tell you but you have an excellent sounding device but the software it's the worst. Even the 10years old SONY HAP-Z1ES working after all those years perfecly from the software side of things. Your software needs a lot lot better developing. Hire someone else these ones that you have are not doing the job and your brand one day will be detroyed for that reasons