Hello. Since the last update 8/12/2022 the Rose Connect app has difficulty establishing and maintaining a wifi connection with the Rose RS150B device. The app will often stop working as it searches for the device. This makes control very difficult. No changes have been made to our home router or any other equipment in the system.
Please tell me if this is a known issue with a fix on the way in a future update. Could there be a problem with the device, the dongle, or something else?
1. What device do you use, an Android device or an Apple?
2. When you say the app stops, does that mean the app crashes?
3. Please tell me the model name of the router you are using.
1. Apple iphone 12
2. Rose app loses connection with RS150B, searches for the device, sometimes finds it. This continues the whole time it's in use.
3. Router is a Netgear Nighthawk. All other computers, phones, and devices work fine with the router. With only 2 people in the house, there are not many devices in use at once, and there should be no strain on the router.
This is the first time for any trouble with the app since I purchased the RS150B 6 months ago. I now realize that it will work with the 2.4ghz wifi but not the 5ghz like it used to. I had been using the 5ghz wifi all along but now have to use the 2.4ghz. Did something change with a recent update?
When you asked those few questions and I answered them, I thought you would follow up with some advice or solution, but there has been no further response from you on this.
Please tell me why the rose connect app used to work with 5G and now only works with 2.4G. Thanks
@Mike****
I apologize for the late reply. I couldn't check it because it was a reply to a previous post.
As for the difference between 5G and 2.4G, 5G has a shorter connection distance but faster speed. On the other hand, 2.4G has a longer connection distance, but is not as fast compare to 5G.
Isn't the RS150 or mobile phone far away from the router when using it in connection with the 5G?
If it is not, press the reset button on the back of the router to initialize it, then delete the RoseConnect app and reinstall it to connect.
@HifiRose
Thank you for the reply. Maybe the distance is causing the problem. The router is almost 40 feet away from the RS150. I still find it odd that 5G used to work fine with the RS150 and now it does not.
I just received my device Rose RS150Band I have the same issues with an Iphone..The rose connection losing connection and I also have to resign in for Qobuz and Tidal, yet on roon I have no issues ..I also updated the firmware as instructed. . Why do we have to continue to resign in each time we use the device??/ In the meantime Roon works a lot better the Rose applications
I agree. The app is very unstable and you have to sign in all the time. I have gone back to bluesound just because it works. The rose sounds better but it is unusable when the app has resign in or search for your device every 10 seconds. Is an update coming to fix this? Very frustrating experience.
Hello. Since the last update 8/12/2022 the Rose Connect app has difficulty establishing and maintaining a wifi connection with the Rose RS150B device. The app will often stop working as it searches for the device. This makes control very difficult. No changes have been made to our home router or any other equipment in the system.
Please tell me if this is a known issue with a fix on the way in a future update. Could there be a problem with the device, the dongle, or something else?
Thanks you for your help with this probelm.
Mike