Hello. My name is Andrey. I am the proud owner of the rs 520 model. I have a question for you. When playing music from the Spotify service through the application on a Samsung Android smartphone, the timbre does not work for me. How can I fix this?
We apologize for any inconvenience caused.
Please check a few things.
1. Is the Spotify feature activated on your RS520? The Spotify function is located to the right of the Bluetooth icon in the upper right corner of the RS520 screen. Please enable this.
2. RS520 and your Samsung Android smartphone must be connected to the same Wi-Fi to connect RS520 to your smartphone.
Hello. The smartphone and rs 520 are connected to the same network. Spotify music is streamed and played on the device, but the signal bypasses the tone settings. This is not the case with qobus, tidal, eARC or bluetooth. The tone presets change, but there is no change in sound. Thank you.
We do not support EQ when using Spotify Connect, and we have never added an EQ function.
If you feel a subtle difference, it is most likely due to your mood.
We can add an EQ function when using Spotify Connect.
Currently, Spotify Connect allows direct playback without going through the Rose device.
However, adding the EQ function may have a negative effect on sound quality as it requires going through the Rose device one more time.
Even so, Spotify Connect is a wireless connection, so it doesn’t help with the sound quality, and having to go through the Rose device one more time can be very detrimental to the sound quality.
Hello. My name is Andrey. I am the proud owner of the rs 520 model. I have a question for you. When playing music from the Spotify service through the application on a Samsung Android smartphone, the timbre does not work for me. How can I fix this?