I am trying to set up my new RS150B. I was trying to switch output from HDMI to Balanced XLR. I got the pop up and confirmed that I want to change output. Then after a while keep getting the "RS150B DAC is not connected yet" message. I have rebooted the DAC multiple times and even initiated factory reset but the same issue persists. Would appreciate your help. Best.
The reason this message continues to appear even after factory reset is because the RS150b’s built-in DAC is not recognized by the RS150b.
Sorry to tell you this, but it looks like your RS150b’s audio board will need to be replaced.
If it is impossible to check because there is no external USB DAC or the same symptoms do not appear, contact the distributor in the country where you purchased the Rose device and request a repair. It appears to be a problem that requires replacement of the audio board.
eng.hifirose.com/Distributors
Hi Rose team,
I am trying to set up my new RS150B. I was trying to switch output from HDMI to Balanced XLR. I got the pop up and confirmed that I want to change output. Then after a while keep getting the "RS150B DAC is not connected yet" message. I have rebooted the DAC multiple times and even initiated factory reset but the same issue persists. Would appreciate your help. Best.
Tanumoy