Apply for Dealer

Welcome to anyone who would like to become a dealer of HIFI ROSE 
Please fill out your information according to the form beleow 
Article 1 Consent to Collection of Personal Information and Collection Method
< The name of a company or website > (“URL” hereinafter “Website”) shall establish a procedure for allowing customers to click the button “Agree” to the terms of use, collection of personal information, and details of personal information used. Customers shall be deemed to have agreed to the collection and use of their personal information by clicking the “Agree” button.

Article 2 Personal Information Items Collected and Purpose of Using Personal Information
“Personal Information” means information on living persons and refers to their names, resident registration numbers, or any other information that identifies such persons. (Even if such information alone cannot identify a certain person, such information that can be easily combined with other information and be used to identify such a person.)

The Website has the following purposes for collecting and using customers’ personal information:

Personal information of general members
- Time of collection: Signing up for membership
- Mandatory collection items: ID, password, e-mails, names *required to be revised*
- Optional collection items: Profile images, date of birth, telephone number, address *required to be revised*
- Purpose of using personal information: Signing up for membership, customer consulting for the use of services, and delivery of notices
- Retention period: Immediately deleted upon withdrawal of membership or retained for five (5) years for purchasing members

Order information (including members and non-members)
- Time of collection: Upon placing orders
- Mandatory collection items: Information of customers placing orders (name, address, telephone, and e-mail), information on recipient (name, address, telephone), payment approval information
- Optional collection items: Delivery of messages
- Purpose of using personal information: Payment and delivery of ordered products
- Retention period: Retained for five (5) years

Article 3 Collection of Personal Information via Cookies
The Website may install and operate cookies that store and frequently retrieve customers’ information. A cookie means a small amount of text files that a website sends to users’ computer browsers (Internet Explorer, and others)
1) Purposes of using cookies
- Providing differentiated information, depending on individuals’ interests
- Analyzing the access frequency or staying time of users, identifying users’ tastes and interests, and using them for target marketing and as a measure for service improvement
- Tracing the information on items purchased and items to which users pay attention, and providing tailor-made services
2) Operation of cookies and rejection of cookiesCookies are stored at the hard disk of users’ computers. Cookies identify users’ computers but do not personally identify users.
In addition, customers may accept or reject all cookies, or go through checks whenever cookies are stored by changing settings on their web browser.
However, if customers refuse to store cookies, they may not use some services that require them.
3) Method for changing settings to reject cookies
A. Internet Explorer
Directly change settings by clicking Tools > Internet Options > Personal Information tab on the upper menu of a web browser
B. Chrome
Directly change settings by clicking Menu icon on the upper right bar of a web browser >Settings > Advanced Settings on the bottom of the screen > Contents Setting button on Personal Information section > Cookies section

Article 4 Periods of Retaining and Using Personal Information and Destruction of Personal Information
1) Customers’ personal information shall be destroyed without any delay after the purposes of collection and use of their personal information have been fulfilled. However, if customers’ personal information needs to be retained for a certain period of time for the following purpose of verifying transaction parties’ rights and obligations in accordance with provisions of relevant statutes, such as the Protection of Consumers in e-commerce and Other Transactions Act, such information shall be retained for the specified period:
A Article 6 of the Protection of Consumers in e-commerce and Other Transactions Act
- Records on contracts or withdrawal of offers: Retained for five (5) years
- Records on payments and the supply of goods: Retained for five (5) years
- Records on the resolution of customers’ complaints or disputes: Retained for three (3) years
B Article 15.2 of the Protection of Communication Secrets Act
- Log-in records: Retained for three (3) months
C Other related statutes
2) The Website shall destroy personal information in the following manner.
A. Destruction procedure-The information entered for membership sign-up shall be transferred to a separate database (in case of information on paper, a separate filing cabinet), stored for a certain period of time in accordance with internal guidelines and other relevant statutes, and then destroyed.
- The above personal information shall not be used for any purposes other than for the purposes stipulated by law.
B. Destruction methods-Personal information printed out on paper shall be destroyed by shredding or burning. - Personal information in electronic file format shall be entirely destroyed by technological methods so that they may not be restored or regenerated.
3) The Website shall give dormant members (who have not used services for the last twelve (12) months) a notice on the forfeiture of membership in accordance with Article 29.2 of the Act on Promotion of Information and Communications Network Utilization and Information Protection. If such members fail to reply to such a notice, they may be considered to have forfeited their membership at the Website’s discretion. In such a case, dormant members’ personal information may be stored and managed separately from other members’ personal information. Such personal information that is separated and stored shall be destroyed after the lapse of the statutory retention period. In case a customer makes a request, then such a customer’s personal information that is not destroyed shall be made available again at the time of resuming the use of services.

Article 5 Provision of Personal Information for Third Parties
1) The Website shall neither use customers’ personal information nor provide such information for other persons, companies, and institutions beyond the scope of Article 1 above (Personal Information Items Collected and Purpose of Using Personal Information).
2) The following cases are exceptions.
A. When customers’ personal information is required by relevant institutions for investigative purposes in accordance with relevant statutes
B. When customers’ personal information is provided in a form that cannot identify certain individuals for advertisers, suppliers, or research organizations to compile statistics or conduct academic or market research
C. When customers’ personal information is requested in accordance with pre-determined procedures under other relevant statutesEven if personal information is provided in accordance with the foregoing, we do our best to ensure that such information is not indiscriminately provided against the original purpose of collection and use of such information.

Article 6 Outsourcing of Personal Information Processing
The Website outsources the processing of users’ personal information to outside professional organizations as follows for the smooth conduct of businesses, such as provision of better services and customers’ convenience.
- Delivery of ordered products: OO Delivery Service *required to be revised*
- Establishing and maintaining computer systems: Hosting companies *required to be revised*
- Delivery tracking system service: Goodsflow Inc.
- Payment and escrow service: PG *required to be revised*
- Self-authentication, i-PIN service: Dream Security Inc.
※ The information shared with outsourcing companies shall be limited to the minimum information required to fulfill the original purpose of outsourcing. In addition, optional personal information is provided for outsourcing companies at the request of customers for services.
※ The list of outsourcing companies may be subject to change, depending on changed services and contractual periods. Any change in this list shall be announced in advance via notices. Customers participating in short-term events shall be individually notified of such events.

Article 7 Access and Modification of Personal Information

1) Customers may access or modify their personal information registered at the Website at any time. Customers may click the Change Members’ Information menu and directly access or modify their personal information. They may also request for such access or modification by sending e-mails or written requests to a chief privacy officer or a personal information handling employee at the Website. Then, the Website shall take relevant measures without any delay.
2) If customers demand the correction of any errors in their personal information, such personal information shall be neither used nor provided by the Website until such errors have been corrected.
3) If incorrect personal information has been already provided for any third party, then the Website shall immediately notify such third party of the result of correction of this information and have this third party also modify the information.

Article 8 Withdrawal of Consent to Collection, Use, and Provision of Personal Information
1) Customers may withdraw their consent to the collection, use, and provision of their personal information that is made available when signing up for membership at any time. They may do so by clicking Withdrawal of Consent (Membership) in the Personal Information Management Menu on the initial landing page of the Website. They may also do so by contacting the chief privacy officer of the Website in writing, by telephone, or through e-mail. Then, the Website shall immediately take necessary measures, such as deletion of personal information. The Website shall immediately notify customers of such measures, including withdrawal of consent and destruction of personal information.
2) The Website shall take necessary measures to ensure that customers withdraw their consent (membership) to the collection of their information through an easier method than what they used to give their consent to the method of collecting personal information.

Article 9 Measures for Ensuring the Security of Personal Information
The Website shall take technological/administrative/physical measures required for ensuring the security of personal information in accordance with Article 29 of the Personal Information Protection Act.
1. Encryption of personal information
Users’ personal information, including passwords, is stored and managed and is only known to the users who own that information. Important data is secured with separate features, such as the encryption and locking of files and transmitted data.
2. Technological measures against hacking
The Website shall install, regularly update, and check security porgrams to ensure that personal information is not leaked and damaged due to hacking or computer viruses. It shall also install systems in areas to which access from the outside is controlled, as well as technologically/physically inspect and block such areas.

Article 10 Protection of Personal Information of Children under Fourteen Years of Age
The Website deems the protection of children’s personal information in online environments to be also important. It does not allow children under fourteen years of age who require the consent of their legal counsel to apply for membership. If such childern sign up for the Website or provide their personal information due to the theft of their names and information or abuse of systems, then their legal counsels may exercise all rights.

Article 11 Chief Privacy Officer
The Website appoints the following chief privacy officer who is responsible for the handling of personal information and the handling of customers’ complaints regarding personal information and damage reliefs.

▶ Chief Privacy Officer
- Name: *required to be revised”
- Title: *required to be revised”
- Job grade: *required to be revised”
- Contact point: *required to be revised”

Article 12 Modification of the Guideline on Personal Information Processing
This guideline on personal information processing shall take effect on its effective date. Any addition of change under statutes and this guideline, and deletion and correction of anything in this guideline shall be announced via notices seven (7) days prior to the effectuation of such addition, deletion, or correction.

rs350 버그 및 건의사항 보내드립니다~

안녕하세요 rs350 사용자 입니다.

제품 받아보고 사용해보니 버그와 불편요소가 좀 있어서 글 적어봅니다. 개선되었으면 너무나 좋겠네요~ 감사합니다.

스마트폰은 아이폰 11 pro max 사용중이고 iOS 14.5.1 입니다.

앱은 로즈커넥트 버전 3.01.07 입니다. (최신)

메일 naomi7@naver.com 



<버그>

1.  기기 로즈튜브 앱 실행 후 리모콘으로 위쪽의 새로고침 아이콘(동그라미 화살표)에 커서를 이동시킨 후, 리모콘의 홈 버튼을 눌러 홈화면으로 나오면 그때부터 커서가 안보이고 리모콘으로 커서이동 안된다.


2. 로즈튜브로 음악듣다가 로즈커넥트나 기기에서 화면끄기하면 로즈튜브 음악이 멈춘다.  앱에서 리모콘기능에 있는 재생버튼 누르면 이어서 재생된다.  

실제 리모콘 기기의 재생버튼은 눌러도 안됨. 반드시 로즈커넥트->리모콘 기능->재생 버튼 눌러야함

참고로 벅스로 음악을 들을때는 화면꺼도 노래가 잘 나온다.


3.  기기 로즈튜브 에서 검색해 영상 즐겨찾기 한 후 즐겨찾기 폴더에 들어가 영상 재생하면 어떤 영상은 플레이 되지 않고 로딩만 하다가 앱이 죽어버린다.  (발라드로 검색해서 발라드음악 모음집 영상이였는데 정확히 어떤것인지는 기억이 안남)


4.  로즈커넥트에서 로즈튜브에서 노래를 검색하면 그 결과가 너무 적게 나온다.  무조건 결과가 몇개로 한정되어 나옴

기기에서는 검색결과가 많이 잘 나온다. (스크롤해서 아래로 내리면 계속 검색됨)

로즈커넥트에서는 검색결과가 너무 적어 유튜브 음악듣기가 사실상 불가능하다.!!!!!!!!!!!!!!!!!!!


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<제안>

1. 로즈커넥트의 라디오에서 즐겨찾기를 할 수 있었으면 좋겠다.  본체 기기에서는 되는데 앱에서는 안되어 불편


2. 로즈커넥트의 로즈튜브에서 즐겨찾기 할 수 있었으면 좋겠다.  본체 기기에서는 되는데 앱에서는 안되어 불편


3. 로즈튜브 화질 너무 떨어진다. 720p 정도는 되었으면 좋겠다. (화질 설정 옵션이 없다 ㅜㅜ)

이렇게 화질이 안좋을거면 차라리 크롬캐스트를 넣어줬으면 좋았을뻔 했다. ㅜㅜ


4. 기기에서 라디오에서 채널 선택 후 일정시간(예를들어 10초)이 지나면 현재 라디오 채널 화면이 풀스크린으로 나왔으면 좋겠다.

로즈커넥트에서 라디오 채널 선택하면 즉시 풀스크린이 되는데, 기기에서도 채널 선택하면 풀 스크린으로 화면이 나왔으면 좋겠다.


5.  로즈튜브로 재생중일때  리모콘 기기로 다음 영상으로 넘기기가 너무 불편한다. 리모컨 커서를 여러번 이동시켜 화면의 다음버튼까지 이동시킨 후 눌러줘야만 하는데. 이렇게 하지않고 볼륨버튼 처럼 리모콘 버튼 한번에 다음 영상으로 넘어갔으면 좋겠다.  가능하다면 30초 앞으로 30초 뒤로 같은 기능도 있으면 좋겠다.

현재는 리모콘 기기의 버튼에 노래 다음 버튼, 노래 30초 앞으로 버튼 같은게 없으므로, 기기의 로즈튜브 플레이 화면에서 30초 앞으로 30초 뒤로 버튼이 있었으면 대안이 될것 같다.

또  영상 재생시 기기의 로즈튜브 플레이 화면에서 커서가 자동으로 다음 노래 버튼쪽에 선택되게 되면 리모콘에서는 다음 노래 로 넘길때 확인버튼 한번만 누르면 되니 더 편할것 같다.